According to a recent study, hotels and resorts are managing industry-wide employment shortages by giving prospective recruits better salaries and improved incentives.
Browsing: Human Resources
News, features and articles written by the IHS team and our knowledgeable contributors on the topic of Human Resources, specifically in the hospitality sector.
A recent survey suggests that just seven per cent of the top positions in the leisure industry are held by women and the industry still has a long way to go to achieve gender equality.
For the second year in a row, Hilton Grand Vacations Inc. (NYSE: HGV) has been recognized on Newsweek’s list of the “Top 100 Most Loved Workplaces®”
A new member poll by the American Hotel & Lodging Association found that almost all hotels are dealing with a staffing shortage.
Hospitality recruitment is time-consuming, costly and can have a huge impact on your business. We have some top tips to help you make the process more methodical and fair for all involved.
Happy National Hotel Employee Day! The American Hotel & Lodging Association (AHLA) has established September 1 as National Hotel Employee Day in the National Day Calendar.
The AHLA Foundation, ECPAT-USA, and Marriott International have launched the “Recognize and Respond: Addressing Human Trafficking in the Hospitality Industry” trafficking prevention training program for the industry in honor of World Day Against Trafficking in Persons.
Using a Guest App for proactive guest communications and to manage issues before an online review is published is one of the best methods to achieve high customer satisfaction.
Julius Robinson, chief sales and marketing officer, U.S. and Canada for Marriott International, stated that the conversation regarding service issues, staffing and other hotel guest concerns “is mostly behind us.”
Hilton Grand Vacations has been recognised as a Great Place to Work in 202 with policies that foster a great work environment and team member experiences.