The hospitality industry is undergoing a transformative era, with new concepts emerging to redefine the guest experience. We consider five key trends.
News, features and articles written by the IHS team and our knowledgeable contributors on the topic of Technology, specifically in the hospitality sector.
We look at simple steps you can take now to preserve your Google Acccount and any associated valuable data from the December 1 Google cleanup.
Guest feedback provides invaluable and actionable insights. Here, we explore how hoteliers can stay on top of guest feedback and reap the rewards.
Amazon, Booking.com, Expedia Group, Glassdoor, Tripadvisor, and Trustpilot Launch First Global Coalition for Trusted Reviews to tackle the issue of fake reviews.
Daniel Wheeler from LG Business Solutions USA considers the opportunities for property owners from the various sizes of DVLED displays lighting up bars, cruise ship patios, and ultrawide displays, enabling optimized use of under-utilized wall space.
Providing exceptional guest experiences and fostering meaningful engagement is essential for success. We look at the latest trends to help you stay up-to-date.
We consider why properties are turning to virtual front desk technology to optimise front-desk operations and provide exceptional attention to every guest.
The AHLA and Questex have revealed an impressive lineup of speakers, esteemed sponsors, and exciting programming for The Hospitality Show (The Show) taking place from June 27-29 at The Venetian Resort Las Vegas.
AI and ChatGPT systems have the potential to improve efficiency, increase revenue, and enhance guest experiences. But you need to understand them and IHS Marketing can help.
It is critical for hotels and resorts to encourage direct bookings through their websites. We have 12 tips to help increase direct bookings and reduce reliance on OTAs.