Sadie AI has joined the Inside Hospitality Solutions Provider Network. Built specifically for hospitality, Sadie AI helps hotels and restaurants answer every guest call, manage reservations, increase direct bookings, and provide 24 hour guest support through intelligent Voice AI that integrates with leading hotel systems.
Browsing: AI
News, features and articles written by the IHS team and our knowledgeable contributors on the topic of AI, specifically in the hospitality sector.
Google has officially launched direct agentic hotel booking, price tracking, and loyalty point visibility within Search’s AI Mode. Discover how this major shift impacts hotel distribution, direct booking strategies, and organic visibility.
Hotel operators must look past artificial intelligence hype to evaluate real integration, security, and staff adoption. Discover how buyers assess AI vendors and prove measurable return on investment.
New research reveals that 95% of travelers fail to identify AI-generated photos accurately, yet 74% refuse to book without seeing pictures first. Hospitality journalist Mia Taylor explores how synthetic imagery damages guest trust and why hoteliers must prioritize authentic visuals.
An aesthetically pleasing website means nothing if search engines and AI discovery tools cannot parse its architecture. Drawing on core technical insights from digital strategist John Heffernan of RedLive Media, this guide breaks down why clean site hierarchy, structured data, and sub-three-click navigation are essential for hotels driving direct bookings and B2B suppliers targeting enterprise procurement.
Traditional search engine optimization is undergoing its most radical transformation in decades. As hoteliers increasingly use generative AI tools like ChatGPT, Perplexity, and Claude to find and vet vendors, standard keyword stuffing is losing its power. This article breaks down the mechanics of Generative Engine Optimization (GEO) and provides a concrete strategy for B2B hospitality suppliers to ensure their brands are cited as trusted solutions.
HITEC 2026 rode into San Antonio, bringing together more than 6,100 hospitality tech professionals and 400+ exhibitors to separate AI hype from true operational reality. From terrifying cybersecurity warnings to human-centric guest experience strategies and groundbreaking trade show floor innovations, our comprehensive recap covers the standout trends, tools, and startup winners defining the future of hotel operations.
Google’s latest algorithm updates prioritize human-generated “non-commodity” content over generic, AI-replicated text. By focusing on unique, first-hand experiences, original data, named authors, and video creation, businesses can signal the exact E-E-A-T (Experience, Expertise, Authority, and Trust) indicators that search engines want to index and rank.
The LinkedIn algorithm has changed. Data shows that 59% of AI citations now come from personal profiles rather than company pages. For the hospitality sector, this means shifting focus from corporate accounts to individual experts. Discover the new metrics that matter most for hotel operators and vendors.
Chatbots are limited by rigid scripts, but AI Agents are transforming hotel operations. This guide explores how to integrate AI Agents into your guest journey, from proactive messaging to seamless data centralization, ensuring your team focuses on hospitality while technology handles the rest.