Hotel automation tools solve persistent labor shortages by streamlining back-of-house tasks. Discover how to deploy smart task management and robotics without sacrificing high-touch guest service.
Browsing: Software
News, features and articles written by the IHS team and our knowledgeable contributors on the topic of Software, specifically in the hospitality sector.
Email deliverability standards underwent a major shift in 2026. Open rates are no longer an accurate measure of success, and major mailbox providers now route bulk messages based on long-term subscriber engagement. Here is how hoteliers and B2B hospitality suppliers can pass technical security filters, escape the Promotions tab, and reach the Primary inbox.
An aesthetically pleasing website means nothing if search engines and AI discovery tools cannot parse its architecture. Drawing on core technical insights from digital strategist John Heffernan of RedLive Media, this guide breaks down why clean site hierarchy, structured data, and sub-three-click navigation are essential for hotels driving direct bookings and B2B suppliers targeting enterprise procurement.
HITEC 2026 rode into San Antonio, bringing together more than 6,100 hospitality tech professionals and 400+ exhibitors to separate AI hype from true operational reality. From terrifying cybersecurity warnings to human-centric guest experience strategies and groundbreaking trade show floor innovations, our comprehensive recap covers the standout trends, tools, and startup winners defining the future of hotel operations.
Managing multiple disconnected agencies for web hosting, content creation, and lead generation is quietly draining the margins of B2B hospitality suppliers. This deep dive explores the financial and operational costs of fragmented marketing pipelines and outlines why industry leaders are consolidating their presence through integrated, subscription-based media models like IHSMax.
In the face of relentless Zero-Click Searches and AI Overviews, relying solely on Google search traffic is no longer a viable strategy. This article lays out the urgent pivot required for hospitality businesses and suppliers: shifting from chasing rankings to owning your audience and building brand demand. Discover actionable multi-channel strategies—including creating unique content, prioritizing transactional keywords, and leveraging owned media—to build a resilient marketing ecosystem that guarantees visibility, regardless of Google’s next algorithm update.
In the face of relentless Zero-Click Searches and AI Overviews, relying solely on Google search traffic is no longer a viable strategy. This article lays out the urgent pivot required for hospitality businesses and suppliers: shifting from chasing rankings to owning your audience and building brand demand. Discover actionable multi-channel strategies—including creating unique content, prioritizing transactional keywords, and leveraging owned media—to build a resilient marketing ecosystem that guarantees visibility, regardless of Google’s next algorithm update.
The era of clicking blue links is over. The rise of Zero-Click Searches and AI Overviews means nearly 60% per cent of Google queries now deliver an answer directly on the search results page. For hospitality businesses and suppliers, maintaining visibility requires an urgent shift: you must move beyond Page One rankings and focus on becoming the precise, authoritative source the AI chooses. This article breaks down the essential technical and content prerequisites, like E-E-A-T and structured data, necessary to thrive in this new search reality.
Inside Hospitality Solutions is proud to announce that Levee has joined its Provider Network. Levee’s AI-powered operations intelligence platform is designed to revolutionize housekeeping workflows, bringing a new level of efficiency, accuracy, and productivity to hotels. With their technology, properties can deliver cleaner, more reliable rooms while lowering operational costs and eliminating manual data entry.
The age of simply showcasing glossy photos and compelling brand stories is over. In the new era of AI-powered search, a traveler’s first impression of your hotel may come from an AI assistant, not your website. This new landscape prioritizes structured data, operational excellence, and genuine guest feedback, forcing hoteliers and suppliers to rethink their marketing strategies to stay visible and relevant.