Browsing: Human Resources

News, features and articles written by the IHS team and our knowledgeable contributors on the topic of Human Resources, specifically in the hospitality sector.

While many managers are searching for ways to cut costs, one aspect of business that operators cannot afford to disregard is employee safety. We look at policies you can implement, examples of safety devices and why it’s so important.

Hospitality recruitment is time-consuming, costly and can have a huge impact on your business. We have some top tips to help you make the process more methodical and fair for all involved.

The AHLA Foundation, ECPAT-USA, and Marriott International have launched the “Recognize and Respond: Addressing Human Trafficking in the Hospitality Industry” trafficking prevention training program for the industry in honor of World Day Against Trafficking in Persons.

Using a Guest App for proactive guest communications and to manage issues before an online review is published is one of the best methods to achieve high customer satisfaction.