Browsing: Editor’s Choice

News, features and articles written by the IHS team and our knowledgeable contributors on topics related to the hospitality sector and of particular interest to our Editor.

AI

The rise of AI Overviews is fundamentally changing how travelers and businesses discover hospitality brands. This article, by John Heffernan from RedLive Media, explores why optimizing for AI visibility is crucial for hotels, resorts, and suppliers, detailing practical steps to ensure your business features prominently in this new digital landscape.

Inside Hospitality Solutions is thrilled to welcome AdcommTV to its Provider Network. For over two decades, AdcommTV has delivered cutting-edge entertainment, connectivity, and digital signage solutions to hotels, resorts, and various institutions, enhancing guest experiences and streamlining operations.

Inside Hospitality Solutions proudly names Guest Supply as this month’s Hero of Hospitality. Learn how their partnership with the SAFAI Foundation since 2016 empowers coffee communities in Honduras through vital support for healthcare, education, and sustainable farming.

AI

Google’s AI Overview has revolutionized how travelers find hospitality businesses online. This essential guide helps hotel and restaurant professionals navigate the new digital marketing landscape, explaining key concepts like Answer Engine Optimization and AI-powered search in practical terms. Discover actionable strategies to improve your online visibility, optimize for voice search, and attract more qualified guests as artificial intelligence reshapes the hospitality industry’s approach to digital marketing.

Discover the latest cocktail trends shaping hotel and restaurant bars in 2025. This article delves into the rise of savory and spicy drinks, modern twists on classic martinis, and the shift towards minimalist cocktails, offering practical advice for hospitality professionals.

Integra Energy brings industry-leading EV charging and energy efficiency solutions to the Inside Hospitality Solutions Provider Network. Specializing in turnkey project delivery for hotels and resorts, Integra offers full-service support including LED lighting upgrades, customized energy designs, and proprietary QuickCharge™ EV software designed to integrate seamlessly with hotel systems.

Are you spending too much time on pricing? Still relying on OTAs for bookings? You’re not alone. TakeUp’s latest report dives into the real challenges and priorities of nearly 200 independent hospitality operators—from tech adoption to marketing strategies. Read on for actionable insights and data-backed decisions to guide your next move.

AI

Want to offer your guests more personal, relevant experiences—without adding to your team’s workload? Learn how to use ChatGPT to build smart, tailored guest journeys for different types of travellers. From setting brand tone to crafting pre-arrival messages and refining prompts over time, this guide helps you create memorable stays and boost guest satisfaction.

We’re excited to welcome American Image to the Inside Hospitality Solutions Provider Network! With over 30 years of experience delivering branded signage, wayfinding systems, and custom design solutions for the hospitality industry, American Image brings trusted expertise and fast, flexible service.

AI

Merlin Software is bringing its next-generation, cloud-based resort management platform to North America. With the appointment of industry veteran Mike Ashton as SVP of Resort Partnerships and Revenue Generation, Merlin is set to challenge legacy systems and revolutionize how vacation ownership resorts operate.