According to a recent survey, the majority of Americans are experiencing travel issues this year but are willing to spend more than they would normally be comfortable with on travel.
News, features and articles written by the IHS team and our knowledgeable contributors on the topic of Surveys, specifically in the hospitality sector.
Oracle’s “Hospitality in 2025: Automated, Intelligent… and More Personal” study helps industry professionals to better understand how guest expectations have changed and how hotels are adapting.
The only way to determine the success of your Customer Experience strategy is to ask and measure the results. Here are 10 question types you can include in your feedback surveys.