According to a recent survey, the majority of Americans are experiencing travel issues this year but are willing to spend more than they would normally be comfortable with on travel.
Browsing: Customer Surveys
News, features and articles written by the IHS team and our knowledgeable contributors on the topic of Customer Surveys, specifically in the hospitality sector.
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The only way to determine the success of your Customer Experience strategy is to ask and measure the results. Here are 10 question types you can include in your feedback surveys.