Browsing: Customer Satisfaction

News, features and articles written by the IHS team and our knowledgeable contributors on the topic of Customer Satisfaction, specifically in the hospitality sector.

Ensuring your customer service standards are up to pace is crucial as a property manager. But which standards ought to be given top priority? We look at the industry standards for customer service and which standards your guests value the most.

IHS Partner Mobius VP, together with ConnectionsGRP, has fully integrated SMS text capabilities to its custom On-Site Service Request system for guests.