Every hotel and resort wants great reviews, but John Heffernan explains there is a time when asking for them is wrong.
Browsing: Customer Reviews
News, features and articles written by the IHS team and our knowledgeable contributors on the topic of Customer Reviews, specifically in the hospitality sector.
Tripadvisor is urging all tourists to turn their memories into priceless advice in the form of a review ahead of its first Write a Review Day, which will take place next week on May 3.
In our latest guide, we help resorts and hotels gain a competitive advantage in this challenging post-pandemic environment by developing, promoting and managing their USP.
IHS Partner Mobius VP, together with ConnectionsGRP, has fully integrated SMS text capabilities to its custom On-Site Service Request system for guests.
This article will give you some ideas on how to use and reuse your great customer reviews to improve your online visibility and boost sales.