Browsing: Customer Loyalty

News, features and articles written by the IHS team and our knowledgeable contributors on the topic of Customer Loyalty, specifically in the hospitality sector.

U.S. News & World Report has today unveiled the 2022–2023 Best Travel Rewards Programs for hotels and airlines.

IHG Hotels & Resorts is focusing on the importance of the guest experience with its recent international marketing initiative, Guest How You Guest, celebrating hotels and taking a break from doing it all.