Inside Hospitality Solutions is proud to include CPNA (Contract Partners of North America) as a member of the IHS Supplier Network. Their history of expertise and service is worthy of recognition, which is why we present this three-part CPNA overview.
First, we will review their history of success, followed in part two by two very powerful case studies, and finally, a list of pitfalls and costly mistakes CPNA can help you avoid during your next construction project.
A History of Success in Contract Purchasing
At one point or another in our careers, we’ve all taken the initiative to achieve a goal. We rely on our experience and skill to carry us through to a successful conclusion. But what happens when experience isn’t enough to reach that goal. What happens when you find so many moving parts and pieces to manage that the potential for failure might be just as likely as success? Failing fast and repositioning your strategy is a gift, but not when there are hundreds of thousands of dollars and a bevvy of stakeholders expecting perfection.
Ask yourself, are you an expert in project planning and management, design, budgeting, procurement, logistics, and 3rd party services? And, even if you answer yes, do you have the capacity to manage each of these verticals at once while still working your other day-to-day responsibilities? These are the genuine stakes and challenges facing real estate developers everywhere, and the margin of error between success and disaster is a fine line.
Imagine a puzzle where the size and the number of pieces of the puzzle are ever-changing. That, in its essence, is what it is like to build and open a new hotel property. Will construction be complete by the time your furniture arrives? If not, where will you store it? How will tariffs and the struggling global supply chain impact the various aspects of the project, from construction materials to in-room amenities? What are the downstream impacts when deadlines slip, and the project is delayed?
CPNA was founded for this very reason – to offer “full-service contract purchasing expertise for hotels, vacation properties, student housing, senior residence, and other commercial properties.”
What does that mean for your hospitality business?
With over 26 years of experience and over 1000 projects completed, it means that CPNA is the key to a successful project: Your project.
Founded in 1992, CPNA quickly emerged as a leader in furniture, fixtures, and equipment procurement within the hospitality industry. By 2013 they had risen to the top of the industry and became an official Wyndham Worldwide Procurement Service Provider.
A year later, Choice Hotels International added CPNA to their list of preferred vendors. As of 2017, CPNA reached the milestone of having completed over 1000 projects, representing a successful trajectory across nearly twenty years, backed by dedication, expertise, and customer service.
Past and present clients include Best Western, Choice, IHG, and Wyndham. A quick survey of their client testimonials (available at cpnainc.com) is most impressive. Clients representing projects at Holiday Inn Express, Wyndham Gardens, Comfort Inn, Wingate, and more are ardent in their praise and appreciation of CPNA’s assistance. Attention to detail, commitment to the project, and appreciation for ensuring a successful development or renovation are echoed by clients across the board.
One of the secrets to their success is the added value of project management. As represented in the case studies to follow, overall project management was an incredible benefit to working with CPNA. Instead of throwing a group of experts to tackle their respective areas within a project, this added layer of project management ensures all aspects of the effort, from designers to general contractors, are working together. CPNA’s project management connects all parts of the project, acting as a single unit with a common goal to ensure your project is a success.