According to Amadeus, talk about the coming travel IT revolution is no longer purely theoretical. Instead, travel will continue to evolve throughout the next year and beyond. The transformation will include new tools, solutions, and expertise, more straightforward transitions through airports, and the ability to travel with less luggage.
The industry is changing to meet our aspirations and demands for smooth travel experiences due to increased worldwide travel. Five new advancements were discovered in the Amadeus 2023 Travel Trends report that the business predicts will impact how travelers travel in the coming year.
The Amadeus team determined yearly travel trends and patterns and found that although Web3 and biometrics will play a significant role in driving change, they have determined that human relationships are just as meaningful.
From the need for more individuals to be able to work from anywhere in the world to the desire to travel with a smaller ecological imprint, the trends are related to both personal and social problems.
Daniel Batchelor, vice president of global corporate marketing, communications, and social responsibility, Amadeus, said, “The world used to predict technology’s impact on travel in an entirely physical way, visualizing ever bigger and faster modes of transport. The future is now here, and it looks very different. People want to reduce their impact on the planet while putting human relationships and wider society first.”
Batchelor added, “In this exciting new reality, technology is enabling us to reach these goals. The metaverse, biometrics, and traveler expectations from the travel industry are combining to shift the landscape rapidly. It is an incredibly exciting time for the industry.”
Travel But Different
The metaverse will take traveler engagement to the next level in the coming years. Travelers can explore virtual concerts, exhibitions and galleries in this online world. Additionally, the technology gives a chance to “try before you buy” and the potential for pre-trip help. This will become popular as a method to test-drive more expensive goods like cruise vacations.
Smooth Payment Experiences for Travel
Both retail and transport payments already use biometric methods, such as ApplePay and GooglePay. But in the years to come, travel will probably advance biometric payments. For example, airports use biometrics for travel document identification, so the logical next step is leveraging identity checks for any payments travelers make.
Suppose a person uses biometrics to check in, drop off bags, and board the plane. In that case, identity checks might also cover purchases made while traveling, such as adding an in-flight meal or providing a simple payment experience. In addition, passengers can pay quickly and contactlessly at airports and travel agencies thanks to biometrics.
Suitcases are getting smaller due to customers’ increased awareness of their carbon footprint and checked baggage prices. Bulky goods like sports gear and gym attire can be rented from hotels and resorts. In addition, tourists want to purchase necessities locally to support the local economy, interact with the locals, and have memorable trip experiences.
Working from Roam
Remote employees will adapt to a nomadic, mobile existence and move to other destinations. Due to the widespread corporate work-from-anywhere rules, employees will spend less time at home. Instead, they might choose to spend time with friends and family in their own country or work overseas for a month. Governmental initiatives to support digital nomads through incentives and immigration policies will continue to gain traction.
Business travel is returning, but with a twist. Many businesses have implemented work-from-anywhere rules in recent years. The difficulty of team building and collaboration has arisen as a result. As a result, the sector is seeing an increase in plans for internal travel, where teams are brought together to foster relationships.
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